Apple Deploys New iPhone Return Scanner

Apple has begun rolling out a new scanning device to its retail stores designed to verify returned iPhones without opening their original packaging. The tool performs diagnostic tests to confirm that the device and its internal components are intact, helping the company identify fraudulent returns where phones or parts have been removed or swapped.

The system, which began arriving at stores in October 2026, builds on existing Presto technology. This process allows Apple to maintain the factory seal on legitimate returns, keeping them available for immediate resale.